Banking Help

Are Riverside Community Bank deposit accounts FDIC insured?
Yes! Each individual customer at Riverside Community Bank is insured by the FDIC up to $100,000.

How do I set up Direct Deposit of my payroll check?
As a Riverside Community Bank checking customer you have Riverside Community Bank's routing and transit number and your account number on your checks. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

How do I set up Direct Deposit of my Social Security check?
As a Riverside Community Bank checking customer you have Riverside Community Bank's routing and transit number and your account number on your checks. Simply come into the bank, have your Social Security Number and account information available, and we will help you set up your direct deposit right over the phone.

Can I get information about my account by phone?
Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or ask about our Answer Line system (637-6600 or 1-800-800-3992) for automated account information 24 hours a day.

What products can I apply for online?
Check out Riverside Community Bank's Products and Services page to see which accounts you can apply for online.

Does Riverside Community Bank offer IRAs online?
Currently, Riverside Community Bank does not offer IRAs online; however, we continually update our Products and Services section so check back with us soon! To see what we currently offer, visit our Products and Services page.

Is interest paid on Riverside Community Bank checking accounts?
Yes! For a variety of available options, see our Products and Services section.

Can I do all of my banking with Riverside Community Bank?
Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday banking activities can be performed from the comfort of home. Contact us with questions about your banking needs.

Can I look at all of my transactions at any time?
Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

How frequently is my Riverside Community Bank information updated?
Riverside Community Bank updates all customer information nightly. Whether you access our Online Banking site or visit our customer service department, your account information is updated every day to reflect all account activity.

Are wire transfers possible to and from my Riverside Community Bank checking account?
Yes! Funds can be transferred to and from Riverside Community Bank accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call our customer service department at 637-7000 for specific instructions.

How do I make a deposit to my account from a remote location?
You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. Riverside Community Bank also offers a bank-by-mail service which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.

 



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6855 East Riverside Blvd., Rockford, IL 61114, (815) 637-7000
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